CITIZENS FREQUENT QUESTIONS/ANSWERS
By phone at +30 2671 361191 or in person at the Secretariat of the Outpatient Clinics on the ground floor of the Hospital (08:00 - 14:30, Monday - Friday)
a. After making an appointment
b. With an electronic referral from a doctor
The patient should bring with him/her his/her identity card, his/her AMKA and his/her insurance card. In this case, the hospitalisation is fully covered by the patient's insurance fund.
EU citizens seeking planned treatment that is not usually available in their own country should first contact their local social security in the Member State they come from to apply for an E112/S2 form. This form will allow them to have free access to our hospital's health services for their planned course of treatment.
In the case of a patient who is not insured in any public or private insurance fund to apply the provisions on uninsured (Law 4368/2016) for free access to the health services of our hospital, the following distinction is made as follows:
A. If the patient is a Greek citizen, he/she must present his/her identity card and his/her AMKA along with the medical certificate of the referring doctor.
B. If he is a citizen of a third country, outside the EU, and resides legally and permanently in Greece, he must present his passport and his valid residence permit along with the medical opinion of the referring doctor.
C. If he is an EU citizen, and resides permanently in Greece, he must present his passport and his AMKA, in addition to the medical certificate of the referring doctor.
D. If he/she is a refugee, he/she must present the triptych Asylum Seeker's Card, passport (if available) and AMKA or PAYPA (if available).
By application to the Secretariat by the patient himself with his identity card.
According to paragraph. 8 - 10, of no. 14 ('Keeping Medical Records') of Law 3418/2005 (Code of Medical Ethics, Journal of Laws 287/28. 11. 2015, Vol:)
The patient has the right to access medical records and to receive copies of his/her file. After his death, this right is exercised by his heirs, provided they are relatives up to the fourth degree.
No third party is allowed access to a patient's medical records. Exceptionally, access is permitted: a. To judicial and prosecutorial authorities in the exercise of their duties, on their own initiative or at the request of a third party claiming a legitimate interest and in accordance with the legal procedures. b. To other organs of the Greek State which, based on their statutory provisions, have such right and competence.
The patient shall have the right of access, in accordance with the relevant provisions, to the national or international archives in which the personal data concerning him or her have been entered.
Please note that in order to receive copies of their medical records, the patient must present their Identity Card or Passport or other legal document. In the event that a family member is present, it must be done by providing a relevant authorization certified by Police Department.
By request to the Secretariat, by the patient with his/her identity card, in order to retrieve the emergency file. After it has been signed by the responsible doctor, the patient is informed of its receipt.
By request to the Secretariat, by the patient with his/her identity card, in order to retrieve the emergency file. After it has been signed and signed by the responsible doctor, the patient is informed of its receipt.
The General Hospital of Kefallinia has an access entrance located at 17 Souidias Street, outside of which there is a taxi parking.
You can also consult the map if you use a private means of transport.
Hours: Open 24/7
Tel: +30 26713 61100